Client Onboarding Project Manager

Arthur J. Gallagher & Co. (AJG); Tulsa (OK); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Flexible work hours

Job summary

Arthur J. Gallagher & Co.

is seeking a Client Onboarding Project Manager to guide client accounts from kickoff to completion, ensuring the brief is met, milestones are hit, and stakeholders are aligned across functions. You will coordinate with clients and internal teams, manage timelines, budgets, and deliverables, apply strong writing and proofreading skills to ensure accuracy, and proactively address risks to keep projects on track.

Qualifications

• Bachelor’s degree and at least 3 years of related experience.
• Demonstrated project management experience.
• Highly organized with ability to manage multiple tasks under pressure.
• Strong writing, copyediting, and proofreading skills.
• Proficient with Microsoft Office and common business tools.
• Clear communicator who builds trust with clients.

Responsibilities

• Lead client onboarding projects and keep them on track.
• Manage timelines, budgets, tasks, and project updates.
• Collaborate with clients and internal teams to remove blockers.
• Provide practical advice and solve problems quickly.
• Review briefs and final work for accuracy.
• Support production coordination and proofreading when needed.
• Build strong relationships with clients, partners, and colleagues.
• Ensure quality and consistency of all project work.
• Apply technical implementation skills to project delivery.
• Deliver a positive client experience across accounts.

Skills

Project management

Time management

Communication

Writing and proofreading

Attention to detail

Education

Bachelor's degree

3+ years related experience

Tools

Microsoft Office

Job description

Overview

We’re looking for a Client Onboarding Project Manager to support client accounts with clear communication, strong planning, and day-to-day project delivery. You’ll manage onboarding projects from start to finish. You’ll work with clients and internal teams to keep work moving, solve issues early, and make sure every project meets the agreed brief. You’ll also support technical implementation and help turn plans into action.

How you'll make an impact

• Lead client onboarding projects and keep them on track.
• Manage timelines, budgets, tasks, and project updates.
• Work closely with clients and internal teams to share progress and remove blockers.
• Give practical advice and help solve problems quickly.
• Review briefs, drafts, edits, and final work to make sure it’s accurate and complete.
• Handle proofreading, print checks, and production coordination when needed.
• Build strong working relationships with clients, partners, and colleagues.
• Support the quality and consistency of all project work.
• Use your technical implementation skills to help projects run smoothly.
• Use your client service skills to create a positive experience for every account.

About You

• You have a bachelor’s degree and at least 3 years of related experience.
• You have proven project management experience.
• You’re highly organized and can handle several tasks at once.
• You work well under pressure and meet tight deadlines.
• You’re confident using Microsoft Office and other common business tools.
• You have strong writing, copyediting, and proofreading skills.
• You’re comfortable working with both technical details and client needs.
• You communicate clearly and build trust with others.
• You enjoy finding workable solutions.
• CPD is a plus, and it’s great if you keep building your skills.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‐conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.