Client Onboarding & Product Implementation Analyst

ENGINEERINGUK; Charlotte (NC); On-site; USD 47,000 - 67,000; Full time

Job summary

JPMorgan Chase is seeking a Product Implementation Analyst to support client onboarding, ensure smooth product transitions for existing clients, and drive continuous improvement in onboarding processes. This role emphasizes project coordination, data literacy, and developing emotional intelligence within a global team.

The position offers exposure to strategic initiatives and opportunities for growth within the Client Onboarding organization, leveraging advancing technologies and analytics to

Qualifications

• Demonstrated ability to apply critical thinking to resolve routine queries and escalations.
• Proven experience using influence to establish credibility and trust.
• Basic proficiency with data and technology, open to learning new tools.
• Developing emotional intelligence for professional interactions.

Responsibilities

• Assist in executing onboarding-related strategic initiatives and projects.
• Resolve routine queries and escalate unusual onboarding situations.
• Analyze data to derive insights and inform decisions.
• Use influence to build credibility with clients and stakeholders.
• Develop emotional intelligence to improve client interactions.

Skills

Critical thinking

Influence skills

Data literacy

Emotional intelligence

Presentation skills

Project management

AI analytics

Job description

JPMorgan Chase is seeking a Product Implementation Analyst to support client onboarding, ensure smooth product transitions for existing clients, and drive continuous improvement in onboarding processes. This role emphasizes project coordination, data literacy, and developing emotional intelligence within a global team.

The position offers exposure to strategic initiatives and opportunities for growth within the Client Onboarding organization, leveraging advancing technologies and analytics to