Client Onboarding & Implementation Strategist

JPMorgan Chase & Co.; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. in Charlotte, NC is seeking a Product Implementation Analyst to drive client onboarding and implement treasury and banking solutions.

You will manage projects, ensure accurate onboarding, and support client transitions to the Chase platform with a focus on consistency and quality. The role emphasizes building data-driven insights, influencing stakeholders, and growing emotional intelligence within a diverse, global team.

Qualifications

• Ability to apply critical thinking to resolve routine queries and elevate unusual situations.
• Proven ability to influence and persuade to establish credibility and trust.
• Emerging proficiency in data and technology literacy with willingness to learn new tech.
• Developing emotional intelligence for professional interactions.

Responsibilities

• Assist in executing strategic initiatives and projects related to client onboarding.
• Apply developing critical thinking to resolve routine queries and uncommon onboarding situations.
• Use data literacy to analyze information and provide ongoing insights for decisions.
• Contribute to the team by using influence to establish trust during onboarding.
• Enhance emotional intelligence by understanding and managing emotions in client interactions.

Skills

Critical thinking

Influence & persuasion

Data literacy

Tech literacy

Emotional intelligence

Job description

JPMorgan Chase & Co. in Charlotte, NC is seeking a Product Implementation Analyst to drive client onboarding and implement treasury and banking solutions.

You will manage projects, ensure accurate onboarding, and support client transitions to the Chase platform with a focus on consistency and quality. The role emphasizes building data-driven insights, influencing stakeholders, and growing emotional intelligence within a diverse, global team.