Client Matching Specialist

OpenKrill; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Wing Assistant is seeking an Account Placement Specialist to manage the end-to-end client engagement process across multiple markets. You’ll run discovery calls, present Wing's value, and bring live, vetted candidates directly into the call—real people, no recordings, no async profiles.

The role requires reading client needs in real time, maintaining a dynamic candidate bench, and confirming availability at T-24h and T-30min. Close efficiently and coordinate onboarding via Discord.

Qualifications

• Has run outbound/discovery through to close, not just qualified leads.
• Experience in recruiting or sourcing with quick turnaround.
• Comfortable improvising live and briefing candidates in under 15 minutes.
• Highly responsive; speed is essential, measured in minutes rather than hours.

Responsibilities

• Understand client inputs from intake forms and match with candidates using ATS.
• Conduct full discovery calls, qualify needs, and present Wing's value with live candidates.
• Read the room to close and formalize the deal within 30–60 minutes in Discord/JRF.
• Maintain a ready bench of candidates by role and availability for quick pulls.
• Confirm candidate availability at T-24h and T-30min; have backups ready.
• Post-close, ensure compliance and align onboarding status with the team in real time.

Skills

Interviewing

Discovery calls

Client relationship

Fast decision making

Live briefing candidates

Adaptability

Tools

Discord

ATS systems

Job description

Wing Assistant places contractors across 25+ role types - GVAs, EAs, SDRs, CSRs, and more - for clients across the Philippines, LATAM, and global markets. Internal coordination runs through Discord as the single source of truth: pre-demo requests, mid-call heads-up, post-demo handoffs, and ongoing status all live in one place, so nothing gets lost between people.

This isn't a role for someone who wants a well-worn script.

The accelerated process rewards judgment - reading a client in real time, reading a candidate's fit on the fly, and knowing when to move before the moment closes.

The Account Placement Specialist is responsible for managing the end-to-end client engagement process at Wing Assistant.

You’ll Own

• Understand potential customer input through intake forms and quickly leverage on organization-wide ATS systems to find candidates that match the skillset- interview candidates to ensure fit for what potential client is looking for
• Discovery & demo: Run full discovery calls and qualify what the client actually needs, then presentWing's value and bring live, vetted candidates directly into the call - real people, no recordings, no async profiles.
• The close: Read the room and close while interest is highest - propose next steps before the call ends, and formalize the deal in Discord/JRF within 30-60 minutes.
• Candidate bench: Keep the idle-pool current and taggable by role, industry, and availability, so you can pull 2-3 credible matches from a loose brief with 10-30 minutes' notice.
• Flake-proofing: Confirm candidate availability at T-24h and again at T-30min; always have a backup identified before the call, not after someone drops out.
• Post-close: Finalize compliance and formal matching once a deal closes, and keep CSM/TA aligned on onboarding status in real time.

Must Haves

• Has personally run outbound/discovery through to close - not just handed off qualified leads
• Recruiting or sourcing experience with genuine same-day turnaround, not multiday pipelines
• Comfortable improvising live - can steer a call and brief a candidate in 10-15 minutes on the spot
• Fast and responsive by nature - minutes, not hours, is this role's working speed

Nice to Have

• Staffing, recruiting, or B2B services sales background
• Already comfortable working async-first in Discord/Slack as the source of truth
• History of maintaining a "warm bench" of backup candidates proactively
• Track record of anticipating problems (candidate no-shows, client cold feet) before they happen