Client Manager, SLED MI

World Wide Technology, Inc.; Detroit (MI); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Health benefits

401k with company matching

Paid time off

Tuition reimbursement

Job summary

World Wide Technology (WWT) is a global technology solutions provider enabling state, local government and education customers to modernize infrastructure, strengthen cybersecurity, and accelerate cloud adoption in Michigan. This role leads WWT's SLED sales in Michigan, building executive relationships and shaping strategic technology investments.

As a Client Manager, you will orchestrate cross-functional teams to deliver outcomes, leverage the ATC for workshops and proof-of-concepts, and drive

Qualifications

• 3+ years of successful technology sales experience supporting SLED customers within Michigan.
• Experience engaging executive-level stakeholders and leading consultative, value-based sales conversations.
• Strong understanding of the Michigan SLED landscape, procurement processes, funding mechanisms, contracts, and GTM strategies.
• Knowledge of E-Rate programs and funding opportunities preferred.
• Existing relationships with Michigan public sector organizations and/or R1 universities desirable.
• Experience selling cybersecurity, networking, cloud, data center, collaboration, or AI solutions.

Responsibilities

• Develop and execute strategic account plans to drive growth within Michigan SLED accounts.
• Build trusted advisor relationships with executive and technical stakeholders.
• Identify customer challenges and align WWT solutions to deliver measurable outcomes.
• Lead complex sales opportunities from discovery through close with cross-functional resources.
• Collaborate with OEM partners and internal SMEs to develop innovative, customer-focused solutions.
• Drive pipeline development, opportunity management, and forecasting.
• Champion WWT's capabilities in cloud, cybersecurity, AI/data, infrastructure modernization, and digital transformation.
• Facilitate customer engagement through executive briefings, workshops, demonstrations, and proof-of-concept activities at the ATC.

Skills

SLED sales

Executive engagement

Strategic planning

Cross-functional teamwork

Relationship management

Public sector knowledge

Education

Bachelor's degree or equivalent

Tools

CRM tools

Job description

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Why WWT?

At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Client Manager to join our SLED Midwest team.

What will you be doing?

At WWT, our Client Managers are trusted advisors who help State, Local Government, and Education (SLED) organizations solve complex technology challenges and achieve meaningful outcomes.

In this role, you will lead WWT's sales efforts across Michigan, partner with customers to align technology investments with business objectives. Leveraging the expertise of WWT's world-class architects, engineers, consultants, and strategic partners, you will help customers modernize infrastructure, strengthen cybersecurity, accelerate cloud adoption, harness AI and data, and improve organizational resilience.

You'll also have access to WWT's industry-leading Advanced Technology Center (ATC), providing a unique platform for customer briefings, workshops, demonstrations, proof-of-concepts, and hands-on validation of solutions.

This is an opportunity to build lasting executive relationships, drive strategic growth, and make a measurable impact across Michigan public sector organizations.

Travel: Up to 25%

Responsibilities:

• Develop and execute strategic account plans to drive growth within assigned Michigan SLED accounts.
• Build trusted advisor relationships with executive and technical stakeholders, including C-suite leaders and key decision-makers.
• Identify customer business challenges and align WWT solutions and services to deliver measurable outcomes.
• Lead complex sales opportunities from discovery through close, coordinating resources across sales, engineering, consulting, and partner teams.
• Collaborate with OEM partners and internal subject matter experts to develop innovative, customer-focused solutions.
• Drive pipeline development, opportunity management, and accurate forecasting.
• Champion WWT's full portfolio of capabilities, including cloud, cybersecurity, AI and data, infrastructure modernization, digital transformation, and professional services.
• Facilitate customer engagement through executive briefings, workshops, demonstrations, and proof-of-concept activities utilizing the WWT ATC.

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Requirements:

• 3+ years of successful technology sales experience supporting State, Local Government, and Higher Education (SLED) customers within Michigan.
• Demonstrated success managing and growing strategic customer relationships within the assigned territory.
• Experience engaging executive-level stakeholders and leading consultative, value-based sales conversations.
• Strong understanding of the Michigan SLED landscape, including procurement processes, funding mechanisms, contracts, and go-to-market strategies.
• Knowledge of E-Rate programs and funding opportunities preferred.
• Existing relationships with Michigan public sector organizations and/or R1 research universities are highly desirable.
• Experience selling technology solutions and services across one or more of the following areas:
  • Cybersecurity
  • Networking and Infrastructure
  • Cloud and Data Center
  • Collaboration
  • Data, Analytics, and AI
• Ability to uncover customer challenges, develop strategic account plans, and align the right resources to deliver outcomes.
• Proven ability to collaborate across cross-functional teams and build strong partner relationships.
• Excellent communication, presentation, organizational, and relationship management skills.
• Candidate preferably resides in Detroit, Lansing or surrounding areas in Michigan.
• Bachelor's degree or equivalent combination of education and relevant industry experience preferred.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $90,000.00 to $135,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

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WWT is an Equal Opportunity Employer

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