Client Manager, Lease Administration

Jobtailor; Pittsburgh (Allegheny County); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor in Pittsburgh seeks an experienced Lease Administration/Real Estate professional to manage client relationships and lease-related workflows. You will review leases, coordinate billing, ensure policy compliance, and guide team members through procedures.

The role emphasizes strong financial analysis, attention to detail, and ability to interpret data. Light travel and multilingual capabilities are considered a plus.

Qualifications

• Bachelor’s degree is required.
• 5+ years in Lease Administration, Real Estate Accounting, Real Estate Law or Property Management.
• 2 years in a supervisory role at a strategic level with internal and external teams.
• Strong financial/analytical skills and attention to detail.
• Ability to interpret data and use technology to improve efficiency.
• Willingness for light travel and multilingual abilities are a plus.

Responsibilities

• Serve as Relationship Manager and first point of client escalations.
• Manage client/vendor/landlord relationships and billing calculations.
• Coach team members on procedures and lease interpretation.
• Ensure compliance with internal and client policies and procedures.
• Review abstracts and interpret commercial lease documents.
• Resolve rent and landlord/tenant issues; oversee subtenant accounts and collections.
• Coordinate invoicing and collections; share best practices to improve data quality.

Skills

Financial analysis

Attention to detail

Data interpretation

Team leadership

Multilingual

Light travel

Education

Bachelor’s degree

Job description

Responsibilities

• Serving as Relationship manager and first point of client escalations
• Client/vendor/landlord relationship management
• Provide coaching for team members regarding procedures, lease interpretation, desktop audits and billing calculations
• Responsible for ensuring that client accounts are in full compliance with all internal and client specific policies and procedure
• Reviewing abstracts and interpreting commercial lease documents (leases, amendments, subleases)
• Resolution of rent and other landlord/tenant issues
• Oversee subtenant account management, including the billing and collections of third‑party tenant rents, review of the cash receipts posting reports and review of the monthly Delinquency Report
• Coordinate invoicing to client(s) and collections as necessary
• Document and share best practices, participate in efforts to strengthen internal controls and improve data quality
• Support, exposure and leadership of other special projects as assigned by manager

Requirements

• Bachelor’s degree
• At least 5 years of work experience in Lease Administration, Real Estate Accounting, Real Estate Law or Property Management
• 2 years previous experience in a supervisory role operating at a strategic level with both internal and external teams
• Strong financial/analytical skills
• Ability to maintain a strong attention to detail with a continued high efficiency and accuracy rate for performing work/tasks
• Ability to spot issues proactively and head them off and/or start the solutioning process
• Ability to understand and interpret data, and use of technology to be more efficient
• Desire to learn and grow
• Multilingual a plus
• Willingness for light travel