Client Manager - Law Library Accounts

LexisNexis Risk Solutions; Dayton (OH); Hybrid; USD 49,000 - 82,000; Full time

Job summary

LexisNexis Legal & Professional in Ohio seeks a telephonic Client Manager to help grow revenue by expanding channel partner relationships and managing Law Library accounts. You will support sales processes and work with partners to identify opportunities and ensure customer satisfaction.

You will collaborate across teams to drive growth, negotiate terms, and build lasting customer relationships while meeting monthly and annual sales goals.

Qualifications

• Solid B2B sales experience.
• Proven success in negotiating contracts and closing business.
• Experience in account management and marketing.
• Strong communication, interpersonal, and presentation skills.

Responsibilities

• Direct contact with Law Library Clients and negotiate product/service terms.
• Meet or exceed monthly and annual sales goals.
• Identify, target, and maximize revenue and growth opportunities.
• Develop strong relationships with key customer contacts and decision makers.
• Take responsibility for the overall health and status of the customer relationship.
• Provide customer feedback to internal partners regarding product or content issues.
• Continue to build knowledge of business, financials, products/services, the market or account needs.

Skills

B2B sales

Contract negotiation

Account management

Communication skills

Presentations

Job description

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

This is a hybrid role that requires team members to be in the Miamisburg, Ohio office weekly on Monday and Tuesday. As a telephonic Client Manager, your purpose is to drive revenue growth by managing and expanding channel partner relationships. You will work with moderately complex Law Library assigned accounts, products/services, sales or account management processes. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction. Your efforts will contribute to the overall success of the sales team.

Responsibilities

• Having direct contact with Law Library Clients and moderate authority/opportunity to set and negotiate product/service terms
• Meeting or exceeding monthly and annual sales goals
• Identifying, targeting, and maximizing revenue and growth opportunities
• Developing solid relationships with key customer contacts and decision makers
• Taking responsibility for the overall health and status of the customer relationship
• Providing customer feedback to internal partners regarding product or content issues
• Continuing to build knowledge of business, financials, products/services, the market or account needs

Requirements

• Display solid business-to-business sales experience
• Demonstrate proven success in negotiating contracts and closing business
• Display previous account management and marketing experience
• Have solid communication, interpersonal, and presentation skills

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. U.S. National Base Pay Range: $49,200 - $82,100. Total Target Cash Range: $75,700 - $126,300. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world. Our teams are combining unparalleled legal and business information with analytics and technology to advance what's possible for the way our customers work and to advance what's possible in the world by strengthening the rule of law.