Associate Client Manager

RELX Inc. Company; Dayton (OH); Hybrid; USD 45,000 - 74,000; Full time

Job summary

RELX Inc. Company in the Dayton area seeks an Associate Telephonic Client Manager to drive revenue growth by managing and expanding channel partner relationships.

You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction, contributing to overall sales success. The role is hybrid, requiring in-office presence on Mondays and Tuesdays in Miamisburg, OH, with sales experience, B2B expertise, and strong communication and contract-negotiation

Qualifications

• Have successful sales experience and experience in B2B sales.
• Experience interacting with C-level executives and negotiating contracts.
• Proven ability to manage field accounts and marketing activities.
• Strong communication, interpersonal and presentation skills.

Responsibilities

• Meeting or exceeding monthly and annual sales goals.
• Identify, target, and maximize revenue opportunities.
• Develop relationships with key customer contacts and decision makers.
• Own the health and status of the customer relationship.
• Provide customer feedback to product teams regarding issues.
• Negotiate and renegotiate contracts to meet objectives.
• Gather insights to report against goals.

Skills

Sales experience

B2B sales

Communication

Interpersonal skills

Presentation skills

Education

High school diploma or GED

Job description

Are you passionate about helping clients meet their needs? Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

This is a hybrid role that requires team members to be in the Miamisburg, Ohio office weekly on Monday and Tuesday. As an Associate Telephonic Client Manager, your purpose is to drive revenue growth by managing and expanding channel partner relationships. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction. Your efforts will contribute to the overall success of the sales team.

Responsibilities

• Meeting or exceeding monthly and annual sales goals
• Identifying, targeting, and maximizing revenue and growth opportunities
• Developing solid relationships with key customer contacts and decision makers
• Taking responsibility for the overall health and status of the customer relationship
• Providing customer feedback to internal partners regarding product or content issues
• Negotiating and renegotiating contracts to align objectives
• Gathering customer and market insights to ensure customer needs are met and reporting against our goal

Requirements

• Have successful sales experience
• Display excellent business-to-business sales experience
• Hold a high school diploma or GED
• Demonstrate proven success in negotiating contracts and closing business
• Have experience interacting with C-level corporate executives
• Display previous field account management and marketing experience
• Have solid communication, interpersonal, and presentation skills

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Work in a way that works for you.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

U.S. National Base Pay Range: $44,600 - $74,400. Total Target Cash Range: $68,600 - $114,500. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

USA Job Seekers: EEO Know Your Rights.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results, and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.