Client Manager

RELX Inc. Company; Dayton (OH); Hybrid; USD 49,000 - 82,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Wellbeing program and Headspace

Employee assistance and time-off

Job summary

LexisNexis Legal & Professional, part of RELX, is seeking a Telephonic Client Manager in Dayton, OH. You will drive revenue by expanding channel partner relationships, delivering sales support, and ensuring customer satisfaction. This hybrid role requires in-office Mondays and Tuesdays in Dayton.

You will negotiate contracts, build C-level relationships, and contribute to overall account health while collaborating across teams to identify opportunities and report progress against goals.

Qualifications

• Have successful sales experience.
• Display excellent B2B sales experience.
• Hold a high school diploma or GED.
• Demonstrate proven success in negotiating contracts and closing business.
• Have experience interacting with C-level corporate executives.
• Display previous field account management and marketing experience.
• Have solid communication, interpersonal, and presentation skills.

Responsibilities

• Meet or exceed monthly and annual sales goals.
• Identify, target, and maximize revenue and growth opportunities.
• Develop solid relationships with key customer contacts and decision makers.
• Take responsibility for the overall health and status of the customer relationship.
• Provide customer feedback to internal partners regarding product or content issues.
• Negotiate and renegotiate contracts to align objectives.
• Gather customer and market insights to ensure customer needs are met and report against our goal.

Skills

Sales experience

B2B sales

Negotiation

C-level interactions

Account management

Presentation skills

Education

High school diploma or GED

Job description

Job Description: CL TCM

Are you passionate about helping clients meet their needs? Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

As a Telephonic Client Manager, your purpose is to drive revenue growth by managing and expanding channel partner relationships. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction. Your efforts will contribute to the overall success of the sales team.

This is a Hybrid role that requires team members to be in the Dayton, Ohio office weekly on Mondays and Tuesdays

Responsibilities

• Meeting or exceeding monthly and annual sales goals
• Identifying, targeting, and maximizing revenue and growth opportunities
• Developing solid relationships with key customer contacts and decision makers
• Taking responsibility for the overall health and status of the customer relationship
• Providing customer feedback to internal partners regarding product or content issues
• Negotiating and renegotiating contracts to align objectives
• Gathering customer and market insights to ensure customer needs are met and reporting against our goal

Requirements

• Have successful sales experience
• Display excellent business-to-business sales experience
• Hold a high school diploma or GED
• Demonstrate proven success in negotiating contracts and closing business
• Have experience interacting with C-level corporate executives
• Display previous field account management and marketing experience
• Have solid communication, interpersonal, and presentation skills

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career.

These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $49,200 - $82,100. Total Target Cash Range: $75,700 - $126,300. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world. Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law.