Client Manager, Employee Health & Benefits

International Catalyst Services, LLC; Birmingham (AL); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Client Manager in Employee Health & Benefits, where your expertise will drive exceptional client service and strategic initiatives. In this dynamic role, you will manage client accounts, process insurance applications, and foster positive relationships with clients while ensuring compliance with regulations. This innovative firm values well-being and offers generous time off, professional development opportunities, and a hybrid work environment. If you're passionate about making a meaningful impact and thrive in a collaborative setting, this is the perfect opportunity for you.

Benefits

Generous time off

Tuition reimbursement

Professional development opportunities

Charitable contribution match

Stock purchase opportunities

Qualifications

• 3+ years of experience in Benefits/HR roles.
• Proficient in Microsoft Office Suite.
• Strong communication skills with stakeholders.

Responsibilities

• Manage client accounts and deliver exceptional service.
• Process applications for individual insurance policies.
• Oversee individual annuity accounts and prepare reports.

Skills

Benefits/HR experience

Risk management techniques

Client relationship management

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's degree or equivalent work experience

Job description

Client Manager, Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager, Employee Health & Benefits at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

We are seeking a detail-oriented and proactive Client Manager to join our Employee Health & Benefits team. In this role, you will manage tasks related to individual life, disability, medical insurance, and financial services, focusing on delivering exceptional client service and effectively managing client accounts. Key responsibilities include processing applications and proposals for individual insurance policies, maintaining accurate client records, and assisting with securities trading while ensuring compliance with regulations. You will also oversee individual annuity accounts, prepare reports, and manage client inquiries. Administrative support tasks such as organizing client information, scheduling meetings, and preparing presentations will be essential. As the primary point of contact for clients, you will address inquiries, foster positive relationships, and collaborate with compliance resources to ensure adherence to regulations. Your insights into market strategy and involvement in carrier negotiations will enhance our commitment to outstanding client service and strategic initiatives.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor's degree or equivalent work experience required.
• Minimum of three years of Benefits/HR experience.
• Working knowledge of risk management techniques and Employee Health and Benefits markets and ability to communicate with a variety of stakeholders.
• Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Preference for candidates with Series 63 and 66 licenses.
• Previous experience in a similar role within the insurance or financial services industry is preferred.
• Life & Health License or ability to obtain within 90 days

We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAMID

#MMAEHB

#LI-Hybrid