Client Manager (Employee Benefits)

IMA Financial Group, Inc.; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Annual Performance Bonus

Stock Purchase

Medical Plans

Dental

Vision

401(k)

Life/AD&D

Paid Time Off

Flexible Work Options

Sabbatical

Gift Matching

Well-Being Stipend

Job summary

IMA Financial Group, Inc. seeks a Client Manager to oversee a complex book of business, maintain relationships, and lead renewals, implementations, and service issue resolution. You will be the primary daily contact for clients and may coach junior teammates.

A Life & Health license and 3+ years of experience are required, with strong communication and accountability. We offer a comprehensive benefits package and growth opportunities within a team-focused culture.

Qualifications

• Active life and health license required.
• 3+ years relevant experience.
• Ability to apply industry trends and funding models to client context.

Responsibilities

• Manages dedicated book of business including high-revenue or complex clients with tailored engagement.
• Owns client relationships, service plans, timelines and execution quality.
• Leads benefit implementations, renewals and open enrollment strategy.
• Primary point of contact for daily client service.
• Coaches or trains junior Client Managers.

Skills

Proficient communication

Independent thinking

Accountability

Initiating action

Education

Active Life & Health License

Tools

OE guide application

Job description

Manages a more complex orhigher ‑ revenuebook of business and provides consultative support throughout the client lifecycle. This role owns client relationships,leadsrenewals and implementations, and resolves complex service issues.

ESSENTIAL JOB DUTIES include but are not limited to:

• Manages dedicated Book of Business:medium-to-large volume book or a smaller set of higher revenue or more complex clients (e.g., self-funded, custom plans), requiring higher service intensity and tailored engagement models. May support light prospecting.
• Has ownership and accountability for clientrelationships, service plans, timelines, and execution quality.
• Leads benefit implementations, vendor management, renewals, and open enrollment strategy and delivery.
• Primary point of contact for daily client service.
• May provide coaching or training for junior Client Managers.

Key strengths and traits include but are not limited to:

• Proficient oral & written communication skills
• Independent Thinking
• Accountability
• Initiating Action

Qualifications:

• Active Life & Health License
• 3+ years relevant experience
• Technical applications skills: OE guide application
• Working knowledge of industry trends and funding models to client context (ability to apply)

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend , Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.

*These benefits do not apply to internship roles.

Why Join IMA?

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry

• 2020-2023Business Insurance Magazine Best Places to Work in Insurance
• 2023 Inc. Magazine’s Best Workplaces
• 2023 Denver Business Journal’s Best Places to Work
• 2022-2023 Connecticut TopWork Places
• 2021-2023 Inc. 5000’s List of Fastest Growing Companies
• 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
• 2022-2023 Kansas City Business Journal’s Best Places to Work
• 2021-2023 Charlotte Business Journal’s Best Places to Work
• 2021-2023 Los Angeles Business Journal’s Best Places to Work
• 2021-2023 The Salt Lake City Tribune TopWork Places
• 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces
• 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-largecategory
• 2021 Dallas Business Journal’s Best Places to Work
• 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.