Client Manager, Business Insurance

NACBA; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency is seeking a Client Manager for the Business Insurance Select team in Raleigh, NC. You will manage client relationships, deliver best-in-class service, and drive growth while handling renewals and policy changes.

The role requires a high school diploma and 3+ years in Business Insurance, with licenses/designations (INS/AAI/CISR) or equivalent knowledge. U.S. work authorization is required.

Qualifications

• Requires high school diploma.
• Minimum of three years of Business Insurance experience.
• Insurance designations (INS, AAI, CISR) and/or knowledge of Business Insurance coverages.
• Legal work authorization to work in the U.S. on a permanent basis.

Responsibilities

• Manage client relationships to deliver best-in-class service and drive growth.
• Serve as the primary client contact to answer questions and resolve issues (billing, policy changes).
• Provide timely, courteous, knowledgeable support for renewals, certificates, endorsements, and day-to-day communications.

Skills

Business Insurance

Insurance designations

Work eligibility

Insurance knowledge

Education

High school diploma

Associate degree

Bachelor's degree preferred

Job description

Marsh McLennan Agency

Client Manager, Business Insurance Select

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Client Manager on the Business Insurance Select team, you will manage relationships with clients to provide best in class service and drive growth. You'll serve as the client contact to answer questions, resolve billing issues, make policy changes while delivering prompt, courteous, knowledgeable assistance with your day-to-day communications, including renewals, certificates, endorsements, etc.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• A high school diploma is required.
• Minimum of three (3) years Business Insurance experience
• Insurance designations (i.e. INS, AAI, CISR) and/or demonstrated knowledge of Business Insurance coverages
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Associates or Bachelors degree preferred
• Property & Casualty license (or ability to obtain within 90 days).
• Experience working with Sagitta, Image Right, EPIC

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail]

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