Client Manager

The Abbey; United States; Hybrid; USD 50,000 - 63,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday

Pension scheme

Study support

Friendly team culture

Clear progression

Job summary

The Abbey in Stoke is seeking an experienced Client Manager to join a growing accountancy practice. You will manage your own portfolio, act as the main day-to-day contact for clients, and work closely with senior leadership to deliver high-quality accounting and tax submissions.

This full-time, hybrid role offers a competitive salary (£38,000–£48,000), 25 days holiday plus bank holidays, a pension, study support and clear progression.

Qualifications

• Experience managing client portfolios within a Practice environment.
• Strong technical knowledge to review work confidently.
• Excellent communication with a client-focused approach.
• Experience meeting deadlines and handling multiple priorities.
• Ability to support and guide junior team members.
• Qualified ACA/ACCA or equivalent (or by experience).

Responsibilities

• Manage your own client portfolio as the main day-to-day contact.
• Review accounts, tax computations and related submissions.
• Ensure work is delivered accurately and on time.
• Build relationships and identify opportunities to add value.
• Mentor and support junior team members.
• Coordinate with internal teams to meet deadlines.
• Stay up to date with regulations and best practices.

Skills

Portfolio management

Client management

Communication skills

Deadline management

Mentoring juniors

Education

ACA/ACCA or equivalent

Job description

Client Manager

Date: 2026-08-27T04:11:43

Location: Abbey Hulton, Staffordshire, GB, ST2 8

Work From Home: Yes

Application Deadline: 2026-10-20T03:33:20.53

Job Description

Location: Stoke (hybrid working available)

Job Type: Full-time, Permanent

Salary: £38,000 - £48,000 per annum (dependent on experience)

The role

We're working with a well-established Accountancy Practice in Stoke who are looking to add an experienced Client Manager to their growing team. This is a hands-on, client-facing role where you'll take ownership of a varied portfolio, acting as the main point of contact and trusted advisor. You'll work closely with senior leadership while also supporting and developing junior team members. If you enjoy building long-term client relationships, managing deadlines, and being part of a friendly, supportive team, this could be a great next step.

Key responsibilities

• Managing your own portfolio of clients, acting as their main day-to-day contact
• Reviewing and overseeing accounts, tax computations and related submissions
• Ensuring work is delivered accurately, on time and to a high standard
• Building strong relationships and identifying opportunities to add value
• Supporting, reviewing and mentoring junior members of the team
• Liaising with internal teams to ensure smooth workflow and deadlines
• Keeping up to date with relevant regulations and best practice

What we're looking for

• Previous experience in a client / portfolio management role within a Practice environment
• Strong technical knowledge with the ability to review work confidently
• Excellent communication skills and a genuine client-focused approach
• Experience managing deadlines and multiple priorities
• Comfortable supporting and guiding junior team members
• Professionally qualified (ACA / ACCA or equivalent) or qualified by experience

What's on offer

• Competitive salary in line with the local market
• Full-time, permanent position
• Hybrid and flexible working options
• 25 days holiday plus bank holidays
• Pension scheme
• Study support (where relevant)
• Supportive, friendly team culture
• Clear progression and development opportunities

Why apply?

You’ll be joining a stable, growing firm that values its people, encourages development and promotes a healthy work-life balance. The role offers autonomy, variety and the chance to really build relationships with clients and colleagues alike.