Client Manager

Blusource Professional Services Ltd; Massachusetts; Hybrid; USD 53,000 - 79,000; Full time

Benefits offered by this job

25 days' annual leave

Ongoing CPD and training

Flexible hybrid working

Enhanced maternity scheme

Income protection for long-term

Life assurance policy

Study support and memberships

Health cash plan

Enhanced sick pay

Wellbeing programme

Regular social events

Job summary

Blusource Professional Services Ltd. is looking for a Client Manager to join their growing accountancy firm in Bury St Edmunds. In this role, you'll be responsible for operational excellence, leading teams, and ensuring a high standard of client service.

Your responsibilities will include mentoring staff, refining workflows for efficiency, and handling client communications. The position also offers a range of benefits including flexible hybrid working conditions, ongoing training, and a

Qualifications

• Confident and organised with strong communication skills.
• Experience in leading teams and overseeing operations.
• Ability to mentor and develop team members.

Responsibilities

• Guide and mentor team members, overseeing task allocation.
• Review and refine internal workflows to improve efficiency.
• Handle client communication, ensuring queries are addressed.
• Contribute to planning and compliance work with senior leaders.
• Monitor adherence to regulations and industry requirements.

Job description

A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.

The Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.

Responsibilities

• Guide and mentor team members, overseeing task allocation, skills development and regular feedback.

• Review and refine internal workflows to improve efficiency and client satisfaction.

• Handle client communication, ensuring queries are addressed quickly and professionally.

• Contribute to planning, compliance work and wider business initiatives alongside senior leaders.

• Monitor adherence to relevant regulations and industry requirements.

Benefits

• 25 days' annual leave plus bank holidays

• Ongoing CPD and training

• Flexible hybrid working

• Enhanced maternity scheme

• Income protection for long-term illness.

• Life assurance policy

• Study support and professional memberships

• Health cash plan

• Enhanced sick pay.

• Wellbeing programme

• Regular social events