Client Manager

Ycoyacht; Fort Lauderdale (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading yacht management company based in Fort Lauderdale is seeking a Client Manager to be the key contact for Captains, Crew, and Client Offices. In this role, you will manage a portfolio of yachts and ensure that service deliverables are met or exceeded. Candidates should have client-facing experience within the maritime or superyacht industry and possess strong communication skills. The role offers a dynamic work environment where creative solutions and building relationships are key to success.

Qualifications

• Client-facing experience within the maritime or superyacht industry.
• Experience of maritime or superyacht operations at a senior level.

Responsibilities

• Act as key contact for Captains, Crew, and Client Offices.
• Coordinate between management functions for service deliverables.
• Build relationships with stakeholders and exceed client expectations.

Skills

Strong written and verbal communication skills

Interpersonal skills

Ability to identify commercial opportunities

Creative problem-solving

Job description

As a Client Manager, you will be an integral part of our yacht management department, acting as the key contact for Captains, Crew, and Client Offices. With responsibility for your own portfolio of yachts, but supported by an experienced team of maritime specialists, you will coordinate between the various management functions to ensure that service deliverables for your yachts are consistently exceeded. You will enjoy the challenge of building relationships with key stakeholders with your excellent written and verbal communication skills; and your previous experience within the yachting industry - along with the expertise of the wider team - will help you to achieve trusted advisor status with our clients. You enjoy a fast-paced and varied role and are not afraid to find creative solutions to complex problems and identify commercial opportunities every stage of the way. You will also actively participate in all Y.CO sponsored sustainability programs and encourage yacht owners to become a part of the company’s global initiatives for environmental protection and social equity in yachting. This role is based in Fort Lauderdale.

About You

• High energy and enthusiasm, with a strong commitment to exceeding client expectations
• Strong written and verbal communication and interpersonal skills, with the ability to connect and build strong relationships with clients and colleagues
• Entrepreneurial spirit, and able to identify commercial opportunities
• Ability to work effectively under pressure and travel internationally as required
• Ability to think laterally and provide creative solutions to complex issues
• Team player with the desire to become an active participant in the future growth of Y.CO

Experience

• Client-facing experience within the maritime or superyacht industry
• Experience of maritime or superyacht operations at a senior level

Join The Team

We believe yachting isn’t defined by the assets themselves but by the people who bring those assets to life. For Y.CO employees, crew, partners and clients alike, we strive to create an environment where people can live their best lives and do their best work.

And we want you to join us.

To apply for the position, please submit your cover letter and CV.

Get in touch with one of our teams around the world.