Client Liaison (Home Care)

BrightCare HomeCare; Metairie (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

BrightCare HomeCare in Metairie, LA is seeking a dedicated Client Liaison (Home Care) to coordinate care services and serve as the main point of contact for clients and families. You will work with care professionals to develop personalized care plans and ensure that clients receive high-quality, attentive service.

You will maintain open communication with clients, families, and caregivers, onboarding new clients and addressing concerns to ensure seamless care delivery.

Responsibilities

• Coordinate care services, including scheduling and onboarding new clients
• Communicate with clients, families, and caregivers to address concerns and provide updates
• Develop and implement personalized care plans to meet each client's unique needs
• Manage and maintain accurate records and documentation
• Collaborate with care professionals to ensure high-quality care delivery
• Provide exceptional customer service to clients and their families
• Identify and resolve any issues or concerns that may arise

Job description

Client Liaison (Home Care) - Join the BrightCare HomeCare Team!

At BrightCare HomeCare, we are dedicated to providing high-quality home care services to individuals in need. As a Client Liaison, you will play a crucial role in ensuring that our clients receive the personalized care they deserve. If you are passionate about delivering exceptional customer service and have a knack for building strong relationships, we encourage you to apply for this full-time position.

About the Role:

As a Client Liaison, you will be the primary point of contact for our clients and their families. You will be responsible for coordinating care services, addressing concerns, and ensuring that our clients receive the highest level of care and attention. You will also work closely with our care professionals to develop personalized care plans that cater to each client's unique needs. As a Client Liaison (Home Care), your primary responsibility will be to serve as a liaison between our clients, families, and caregivers, ensuring seamless communication and exceptional care.

Responsibilities:

• Coordinate care services, including scheduling and onboarding new clients
• Communicate with clients, families, and caregivers to address concerns and provide updates
• Develop and implement personalized care plans to meet each client's unique needs
• Manage and maintain accurate records and documentation
• Collaborate with care professionals to ensure high-quality care delivery
• Provide exceptional customer service to clients and their families
• Identify and resolve any issues or concerns that may arise

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A chance to make a meaningful difference in the lives of our clients