Home Care Client Liaison & Care Coordination Lead

BrightCare HomeCare; Metairie (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

BrightCare HomeCare in Metairie, LA is seeking a dedicated Client Liaison (Home Care) to coordinate care services and serve as the main point of contact for clients and families. You will work with care professionals to develop personalized care plans and ensure that clients receive high-quality, attentive service.

You will maintain open communication with clients, families, and caregivers, onboarding new clients and addressing concerns to ensure seamless care delivery.

Responsibilities

• Coordinate care services, including scheduling and onboarding new clients
• Communicate with clients, families, and caregivers to address concerns and provide updates
• Develop and implement personalized care plans to meet each client's unique needs
• Manage and maintain accurate records and documentation
• Collaborate with care professionals to ensure high-quality care delivery
• Provide exceptional customer service to clients and their families
• Identify and resolve any issues or concerns that may arise

Job description

BrightCare HomeCare in Metairie, LA is seeking a dedicated Client Liaison (Home Care) to coordinate care services and serve as the main point of contact for clients and families. You will work with care professionals to develop personalized care plans and ensure that clients receive high-quality, attentive service.

You will maintain open communication with clients, families, and caregivers, onboarding new clients and addressing concerns to ensure seamless care delivery.