Client Intake Specialist

Bighorn Law; Portland (OR); On-site; USD 25,000 - 39,000; Part time

Job summary

Bighorn Law seeks a dynamic Client Intake Specialist for a part-time role. You will speak with potential new clients by phone, building a genuine connection and guiding them through basic legal options and costs. This is the first step in ensuring the client is a good fit and starts their experience with high quality from day one.

The position offers collaborative teamwork and base plus incentive compensation, with a focus on compassionate client service and clear communication.

Qualifications

• Dynamic, motivated, and compassionate sales or service professional.
• Experience speaking with potential new clients (PNCs) over the telephone.
• Interest in part-time work on a collaborative team with base + incentive compensation.

Responsibilities

• Speak with potential new clients over the telephone.
• Establish and maintain a genuine human connection with each person.
• Educate clients about their legal options and costs.
• Help clients determine if our firm is a good fit and ensure a high-quality initial experience.

Job description

Are you a dynamic, motivated, and compassionate sales or service professional who wants to make a real impact on people's lives? Are you interested in part-time work on a collaborative team, with base + incentive compensation? Then

Client Intake Specialists speak with potential new clients (PNCs) over the telephone, establishing and maintaining a true human connection with each person. Client Intake Specialists work with PNCs to find clarity about their situation, educate them about their legal options and costs, and help them make the best decision for their future. This position is the first step in making sure that a client is a good fit for our firm and, if so, ensures that their experience is of high and consistent quality from the very start.