Client Intake & Registration Concierge

Cenikor Foundation; Corpus Christi (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid time off

Medical benefits

Job summary

Cenikor Foundation is seeking a Client Registration Coordinator in Corpus Christi, TX to serve as the primary contact for clients before and at intake. The role involves greeting clients, scheduling, and providing supportive, concierge-level service throughout their recovery journey.

Responsibilities include coordinating intake with discharge, reviewing financial responsibility, and maintaining accurate client records in the system.

Qualifications

• High school diploma/GED required.
• Experience in patient registration or financial services preferred.
• Knowledge of insurance billing processes is helpful.

Responsibilities

• Serve as the initial and primary point of contact for clients prior to and upon arrival for intake appointments.
• Perform reminder calls to clients to confirm intake date and identify barriers to conversion.
• Greet visitors and represent the organization professionally via written correspondence, telephone and in person.
• Provide concierge-level service for clients during their recovery journey.
• Coordinate intake appointments and calendar to maximize program/bed capacity.
• Maintain client portal accounts and generate reports for facility management.

Skills

Customer service

Communication

Time management

Microsoft Office

MS Outlook

Education

High school diploma/GED

Tools

MS Outlook

Job description

Cenikor Foundation is seeking a Client Registration Coordinator in Corpus Christi, TX to serve as the primary contact for clients before and at intake. The role involves greeting clients, scheduling, and providing supportive, concierge-level service throughout their recovery journey.

Responsibilities include coordinating intake with discharge, reviewing financial responsibility, and maintaining accurate client records in the system.