Admissions & Front Desk Coordinator

Cenikor Foundation; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Tuition reimbursement

Bonuses

10% 401K

Job summary

Cenikor Foundation in Irving, TX is seeking an administrative professional to support admissions, enrollment, and client billing processes. You will greet visitors, handle communications, schedule appointments, and coordinate with multiple departments to ensure accurate, timely client information.

This role requires knowledge of insurance, strong organizational skills, and the ability to maintain confidentiality in a fast-paced non-profit setting.

Qualifications

• Knowledge of substance abuse treatment, prevention, and aftercare.
• Knowledge of insurance, Medicaid and state funding admissions criteria and timing.
• Professional appearance and strong communication skills.

Responsibilities

• Greet visitors and represent the organization professionally.
• Handle incoming calls and follow-up with callers.
• Process mail and correspondence for the organization.
• Schedule Admissions appointments for Counselors and Access Center staff.
• Coordinate communication with Admissions, Insurance, and Billing departments.
• Understand Third Party Payor processes for verification and authorization.
• Explain benefits and financial responsibilities to clients and families.
• Assist with Admissions documentation and client responsibility coordination.
• Support clinical staff with screening and admissions documentation.
• Assist with referrals and wait lists as needed.
• Communicate admissions information to involved staff.
• Maintain closed client files and central filing system.
• Maintain client records and monthly reporting data in the software system.
• Manage office supplies and maintain a professional environment.

Skills

Substance abuse knowledge

Insurance knowledge

Professional image

Interpersonal skills

Problem solving

Time management

Ethical standards

Communication (oral & written)

MS Office / Outlook

Education

High School Diploma or GED

Some college preferred

Tools

Microsoft Office

Outlook calendar

Job description

Cenikor Foundation in Irving, TX is seeking an administrative professional to support admissions, enrollment, and client billing processes. You will greet visitors, handle communications, schedule appointments, and coordinate with multiple departments to ensure accurate, timely client information.

This role requires knowledge of insurance, strong organizational skills, and the ability to maintain confidentiality in a fast-paced non-profit setting.