Client Intake Coordinator

SK Battery America; New York (NY); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP in New York is seeking a Client Intake Coordinator to perform initial screening and analysis of new client and matter requests. This hybrid role requires ensuring data completeness, accuracy, and compliance with internal and client guidelines.

You will coordinate with partners, associates, and the intake team to gather missing information, guide actions, and support client accounting processes, while maintaining confidentiality in a fast-paced

Qualifications

• Knowledge of Firm software (Outlook, Excel) with ability to learn new systems.
• Strong knowledge of client/matter intake process.
• Effective interpersonal and written communication skills.
• Close attention to detail.
• Ability to work and develop skills independently.
• Ability to meet deadlines.
• Ability to handle multiple projects and shifting priorities.
• Ability to handle sensitive matters and maintain confidentiality.
• Ability to organize and prioritize work.
• Ability to work well in a demanding and fast-paced environment.
• Ability to work well independently as well as in a team.
• Flexibility to adjust hours to meet business needs.

Responsibilities

• Screens new client/new matter requests for missing or inaccurate information and compliance.
• Communicates with partners and secretaries to obtain missing information before opening matters.
• Guides partners on appropriate actions for new clients and matters.
• Provides knowledge and support to others on Client Accounting processes.
• Responds to inquiries from attorneys and staff.
• Escalates evolving issues to supervisor for timely follow-up.
• Coordinates with Client Intake team to set up clients/matters in Aderant.
• Supports day-to-day requests from Client Intake team.
• Enhances knowledge of Client Accounting procedures and processes.
• Updates client/matter policies and procedures.
• Uses strong interpersonal and written communication to build effective relationships.
• Performs other related duties as assigned.

Skills

Outlook

Excel

Client intake

Communication

Attention to detail

Independent work

Deadline-driven

Multitasking

Education

Bachelor’s degree

Two years admin experience

Job description

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.

About Us

Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers.

The Opportunity

We are seeking a Client Intake Coordinator to join our Firm. This hybrid position will be based in our New York office. The Client Intake Coordinator performs the initial screening and analysis of new client and new matter requests, ensuring that each request is complete, accurate, and complies with internal and client guidelines.

• Screens new client/new matter requests for missing and inaccurate information, additional client requirements, and compliance with Firm’s requirements for new clients and matters.
• Communicates directly with partners and partner secretaries to obtain missing information, clarification of existing information, and other required data prior to opening new client or matter.
• Provides guidance and assistance to partners regarding the most appropriate course of action with respect to new clients and new matters.
• Provides relevant knowledge and support to others in the Firm in a manner that increases the level of understanding of Client Accounting processes, building strong relationships with partners and executive assistants.
• Responds to inquiries and requests made by attorneys, executive assistants, paralegals and staff.
• Offers solutions across a range of situations, escalating evolving issues to the supervisor in a timely manner to ensure appropriate follow-up.
• Coordinates with members of Client Intake team to ensure that clients and matters are set up correctly in Aderant.
• Coordinates with and assists Client Intake team to ensure day-to-day requests are completed in a timely and efficient manner.
• Actively seeks to enhance knowledge of all Client Accounting procedures and processes.
• Updates and maintains information for client/matter policies and procedures.
• Utilizes effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Performs other related duties as assigned.

Qualifications

• Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel), with the ability to learn new software and operating systems
• Strong knowledge of all aspects of client/matter intake process
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Ability to work and develop skills independently
• Ability to meet deadlines
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education and Experience

• Bachelor’s degree
• Minimum of two years of administrative work experience in a professional services environment

Culture & Life at Skadden

What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm’s success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.

Benefits

The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits

The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.

Salary Details

$85,000 - $95,000

EEO Statement

Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.

Applicants who require an accommodation during the application process should contact Alex Taylor at [phone].

Skadden Equal Employment Opportunity Policy

Skadden Equal Employment Opportunity Policy

Applicants Have Rights Under Federal Employment Law

Applicants Have Rights Under Federal Employment Law

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