Client Intake Coordinator

Skadden,-Arps,-Slate,-Meagher-; New York (NY); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health care

401(k) plan

Parental leave

Paid time off

Learning programs

Well-being programs

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP in New York seeks a Client Intake Coordinator for a hybrid role. The position screens and analyzes new client and matter requests, ensuring completeness, accuracy, and compliance with internal guidelines.

You will interact with partners, secretaries, and staff to gather missing information, provide guidance on actions, and support firm-wide client accounting processes.

Qualifications

• Knowledge of all aspects of client/matter intake process.
• Strong interpersonal and communication skills, both verbally and in writing.
• Close attention to detail and confidentiality.
• Ability to work independently and meet deadlines.

Responsibilities

• Screen new client/new matter requests for missing or inaccurate information and compliance with firm guidelines.
• Communicate with partners and assistants to obtain missing data prior to opening new matters.
• Provide guidance to partners on appropriate actions for new clients/matters; support Client Intake team.
• Coordinate with the Client Intake team to ensure correct setup in Aderant and timely handling of day-to-day requests.

Skills

Interpersonal skills

Attention to detail

Deadline-driven

Multitasking

Education

Bachelor's degree

Tools

Outlook

Excel

Job description

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.About UsSkadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers.The OpportunityWe are seeking a Client Intake Coordinator to join our Firm. This hybrid position will be based in our New York office. The Client Intake Coordinator performs the initial screening and analysis of new client and new matter requests, ensuring that each request is complete, accurate, and complies with internal and client guidelines.Screens new client/new matter requests for missing and inaccurate information, additional client requirements, and compliance with Firm's requirements for new clients and matters.Communicates directly with partners and partner secretaries to obtain missing information, clarification of existing information, and other required data prior to opening new client or matter.Provides guidance and assistance to partners regarding the most appropriate course of action with respect to new clients and new matters.Provides relevant knowledge and support to others in the Firm in a manner that increases the level of understanding of Client Accounting processes, building strong relationships with partners and executive assistants.Responds to inquiries and requests made by attorneys, executive assistants, paralegals and staff.Offers solutions across a range of situations, escalating evolving issues to the supervisor in a timely manner to ensure appropriate follow-up.Coordinates with members of Client Intake team to ensure that clients and matters are set up correctly in Aderant.Coordinates with and assists Client Intake team to ensure day-to-day requests are completed in a timely and efficient manner.Actively seeks to enhance knowledge of all Client Accounting procedures and processes.Updates and maintains information for client/matter policies and procedures.Utilizes effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.Performs other related duties as assigned.QualificationsKnowledge of relevant Firm computer software programs (e.g., Outlook, Excel), with the ability to learn new software and operating systemsStrong knowledge of all aspects of client/matter intake processDemonstrates effective interpersonal and communication skills, both verbally and in writingDemonstrates close attention to detailAbility to work and develop skills independentlyAbility to meet deadlinesAbility to handle multiple projects and shifting prioritiesAbility to handle sensitive matters and maintain confidentialityAbility to organize and prioritize workAbility to work well in a demanding and fast-paced environmentAbility to work well independently as well as effectively within a teamFlexibility to adjust hours and work the hours necessary to meet operating and business needsEducation and ExperienceBachelor's degreeMinimum of two years of administrative work experience in a professional services environmentCulture & Life at SkaddenWhat makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.BenefitsThe overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.Competitive salaries and year-end discretionary bonuses.Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.Generous paid time off.Paid leave options, including parental.In-classroom, remote, and on-demand learning and professional development opportunities.Robust well-being classes and programs.Opportunities to give back and make an impact in local communities.For further details, please visit: https://www.skadden.com/careers/staff/employee-benefitsThe starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.Salary Details$85,000 - $95,000EEO StatementSkadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.Applicants who require an accommodation during the application process should contact Alex Taylor at [phone].Skadden Equal Employment Opportunity PolicySkadden Equal Employment Opportunity PolicyApplicants Have Rights Under Federal Employment LawApplicants Have Rights Under Federal Employment LawIn accordance with the Transparency in Coverage Rule,Transparency in Coverage