Client Intake & Communications Specialist

Schwartz & Associates; Bluecutt Estates (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

Schwartz & Associates is seeking a detail-oriented clerical assistant to support customer service operations. You will interview customers, record information, and manage daily logs, messages, and transfers to an Intake Screener.

The role involves basic filing, photocopying, and general clerical tasks in a busy office. Qualifications include a high school diploma or GED, 1–3 months of related experience, and helpful telemarketing or call center skills.

Qualifications

• High School Diploma or GED and 1–3 months of related experience or training.
• Telemarketing and/or call center skills are a plus.
• Spanish-speaking candidate a plus.

Responsibilities

• Interview customers and record information into the computer.
• Provide information to callers and relay messages to personnel.
• Operate or assist with telephone, switchboard or intercom as needed.
• Complete daily department reports or logs.
• Document basic client information on daily logs and transfer callers as needed.
• File accepted and rejected cases and keep the desk stocked with supplies.
• Perform other clerical duties such as filing, photocopying, and collating.

Skills

Telephone etiquette

Call center experience

Spanish speaking

Reading comprehension

Writing ability

Education

High School Diploma or GED

Tools

Interoffice paging system

Job description

Schwartz & Associates is seeking a detail-oriented clerical assistant to support customer service operations. You will interview customers, record information, and manage daily logs, messages, and transfers to an Intake Screener.

The role involves basic filing, photocopying, and general clerical tasks in a busy office. Qualifications include a high school diploma or GED, 1–3 months of related experience, and helpful telemarketing or call center skills.