Client Insights & Compliance Specialist (Hybrid)

Greenberg Traurig, LLP; Phoenix (AZ); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Greenberg Traurig, LLP is seeking a Client Survey and Compliance Specialist to support firmwide client surveys, questionnaires, and related initiatives. The role collaborates with the marketing and client management teams in a hybrid setup across multiple offices, including Phoenix, to deliver accurate, compliant responses and improve client service.

The ideal candidate has a strong analytical mindset, excellent communication, and a track record in marketing/business development within a law

Qualifications

• Bachelor’s degree required.
• Minimum of five years of marketing and business development experience at a law firm or other professional services firm, with proven experience responding to client surveys and proposals.

Responsibilities

• Coordinate and manage client surveys and questionnaires end-to-end.
• Collaborate with marketing, client management, attorneys, and firm teams to provide accurate responses.
• Ensure responses align with client survey requirements and GT standards.
• Analyze trends in client requests to improve efficiency.
• Support client management initiatives and cross-functional collaboration.

Skills

Self-starter

Team player

Prioritization

Time management

Communication

Collaboration with attorneys

Education

Bachelor’s degree

Tools

Microsoft Office

Microsoft Copilot

ChatGPT

Job description

Greenberg Traurig, LLP is seeking a Client Survey and Compliance Specialist to support firmwide client surveys, questionnaires, and related initiatives. The role collaborates with the marketing and client management teams in a hybrid setup across multiple offices, including Phoenix, to deliver accurate, compliant responses and improve client service.

The ideal candidate has a strong analytical mindset, excellent communication, and a track record in marketing/business development within a law