Client Implementations Analyst — Healthcare & Reporting

CVSHealth; Massachusetts; On-site; USD 44,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Implementation Specialist to work with Implementation Managers, Product Development, Network Operations, and clients to determine the best system setups. You will configure complex account structures, run monthly client reports, and support standard reporting for renewals and changes.

The role requires 1–3 years in healthcare benefits interpretation, strong communication, and attention to detail. Full-time with benefits and a competitive base pay range.

Qualifications

• 1-3 years healthcare industry experience with benefits interpretation.

Responsibilities

• Analyzes and determines if products and services selected by clients are aligned and can be adequately supported by existing systems or operating platforms; additionally, seeks solutions and negotiates essential requirements in support of any non-standard plan selections.
• Consults and communicates with internal staff regarding the details associated with new business and revision activity in a timely manner and validates account structure.
• Completes timely and accurate set-up of complex account structure and detailed benefit plans in systems for multiple constituents in order to satisfy both internal and external deadlines for production- impacting a wide variety of products and services.
• Monitors and manages internal installation process and maintains case tracking to meet constituents expectations and business goals.
• Runs ad hoc data programs to assist with streamlining setup of group and eligibility files
• Runs ad hoc data programs to quickly audit setup of customized group enrollments.
• Maintains data files for monthly group reporting, assuring PHI guidelines are being followed.
• Runs monthly reports for all clients and brokers.
• Participates in testing related to enhancements/changes made in the ER/EO/GIM data files.

Skills

Healthcare experience

Salesforce experience

Detail oriented

Highly organized

Strong communication skills

Education

High school diploma

Bachelor's degree preferred

Job description

CVS Health is seeking an Implementation Specialist to work with Implementation Managers, Product Development, Network Operations, and clients to determine the best system setups. You will configure complex account structures, run monthly client reports, and support standard reporting for renewals and changes.

The role requires 1–3 years in healthcare benefits interpretation, strong communication, and attention to detail. Full-time with benefits and a competitive base pay range.