Account Associate - State Farm Agent Team Member

Brandon Jacobs - State Farm Agent; Biloxi (MS); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Brandon Jacobs - State Farm Agent is seeking an Account Associate to support daily operations and client services in Biloxi, MS. You will strengthen customer relationships, promote relevant products, and act as a liaison between customer needs and agency departments.

Grow your career in a sociable, sales-minded environment while contributing to community well-being through proactive client services and policy support.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Previous experience in insurance or a related field preferred.
• Role involves updating customer accounts and handling inquiries.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Sales mindset

Organizational skills

Tools

CRM/database

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Role Description

As Account Associate - State Farm Agent Team Member for Brandon Jacobs - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.