Insurance Accounts & Service Specialist

Brandon Jacobs - State Farm Agent; Biloxi (MS); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Brandon Jacobs - State Farm Agent is seeking an Account Associate to support daily operations and client services in Biloxi, MS. You will strengthen customer relationships, promote relevant products, and act as a liaison between customer needs and agency departments.

Grow your career in a sociable, sales-minded environment while contributing to community well-being through proactive client services and policy support.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Previous experience in insurance or a related field preferred.
• Role involves updating customer accounts and handling inquiries.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Sales mindset

Organizational skills

Tools

CRM/database

Job description

Brandon Jacobs - State Farm Agent is seeking an Account Associate to support daily operations and client services in Biloxi, MS. You will strengthen customer relationships, promote relevant products, and act as a liaison between customer needs and agency departments.

Grow your career in a sociable, sales-minded environment while contributing to community well-being through proactive client services and policy support.