Client Growth Manager, Creative Agency

Propelis; Baltimore (MD); Hybrid; USD 59,000 - 69,000; Full time

Job summary

Marks, part of the Propelis Group, seeks a Client Manager in Baltimore for a hybrid role coordinating projects from estimation to completion. You’ll build relationships with client contacts and help grow revenue across the business portfolio while ensuring on-time, on-budget delivery.

The ideal candidate has 6+ years in account management within a creative design/agency environment, with strong budgeting and project-management skills.

Qualifications

• Bachelor’s degree in Sales, Marketing or related field required.
• MBA or advanced degree preferred.
• 6+ years account management experience in a Creative Design Agency or similar.
• Strong communication and budgeting skills.

Responsibilities

• Manages efficient coordination of project activities to support profitability.
• Increases revenue by selling additional products and services across the portfolio.
• Participates in developing innovative proposals to capture account growth and new business opportunities.
• Ensures meeting volume and revenue targets for each account.
• Builds and nurtures relationships with clients and partners.
• Serves as day-to-day contact for clients, suppliers, and internal teams; responds promptly to inquiries.
• Translates client requests into actionable instructions for project teams.
• Ensures accurate and timely invoices and maintains project details for invoicing.

Skills

Client relationship management

Account management

Budgeting

Project management

Communication

Problem solving

Education

Bachelor’s Degree in Sales, Marketing or related field

MBA, Master’s degree preferred

Tools

MS Office Suite

Outlook

Internet applications

Job description

Marks, part of the Propelis Group, seeks a Client Manager in Baltimore for a hybrid role coordinating projects from estimation to completion. You’ll build relationships with client contacts and help grow revenue across the business portfolio while ensuring on-time, on-budget delivery.

The ideal candidate has 6+ years in account management within a creative design/agency environment, with strong budgeting and project-management skills.