Client Growth Manager

PrismHR; Chandler (AZ); On-site; USD 80,000 - 100,000; Full time

Job summary

PrismHR is seeking a Client Growth Manager in Chandler, Arizona, to drive adoption of its HR solutions among clients. The role involves developing outreach programs to increase client-based revenue and collaborating with various teams to ensure client success.

The ideal candidate will have over 5 years of sales experience in HR solutions, strong analytical skills, and proven success in meeting sales objectives. Join PrismHR, an inclusive company committed to diversity and providing a positive workplace for all.

Qualifications

• 5+ years of experience selling HR Solutions.
• Specific experience with channel-based selling preferred.
• Experience with Professional Employer Organizations and Payroll Service Bureaus preferred.

Responsibilities

• Drive add-on client-based revenue through outreach programs.
• Collaborate with Sales Engineers, Marketing, and Customer Success.
• Align with partners on goals for revenue growth.
• Develop relationships with service provider clients.

Skills

Selling HR Solutions

Channel-based selling

Professional Employer Organizations experience

Sales objectives achievement

Sales and marketing program management

Technical skills

Analytical skills

Interpersonal skills

Strategic thinking

MS Office skills

Job description

About Us

PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). We power more than 80,000 companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, and provide the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper.

The PrismHR platform is a complete, integrated HR solution supporting the full "hire‑to‑retire" lifecycle of HR services. In addition to technology and support, PrismHR offers resources such as the PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities designed to help customers grow their business.

Job Summary

The Strategic Partnerships team creates long‑term, mutually beneficial partnerships that add value for customers (HROs, SMBs, and WSEs) and revenue for each partner and PrismHR. The Client Growth Manager is responsible for driving adoption of PrismHR solutions and products among PrismHR HROs and their SMBs.

Responsibilities

• Responsible for driving add‑on client‑based revenue by creating, executing, and managing outreach programs to PrismHR service providers and service provider clients.
• Work closely with PrismHR Sales Engineers, Marketing Team, and Customer Success Team to help drive Client adoption of PrismHR solutions.
• Align with partners on their goals and strategies to achieve those goals; hold partners accountable for those activities.
• Develop relationships with PrismHR service provider clients through consistent outreach efforts, participation in Client Business Review meetings, and attending PrismHR Client Events.
• Participate in Client Business Review meetings; responsible for discussing and presenting add‑on product and service attach‑rate metrics.
• Analyze program performance metrics and make data‑driven recommendations for continuous improvement.
• Work hand in hand with the PrismHR marketing and business development team on demand generation campaigns and lead qualification and development.
• Develop and manage a sales pipeline to meet and exceed assigned revenue growth objectives; leverage PrismHR CRM (Salesforce) to capture all required information on client meetings, outreach, and pipeline opportunities.
• Meet regularly with sales management to review overall progress, growth‑objective progress, and strategize on program effectiveness to drive revenue growth.
• Develop and present quarterly business reviews to PrismHR’s leadership team.
• Facilitate product feedback to the PrismHR product team.
• Learn and effectively discuss key decision drivers, competitive advantages, and market trends in the HRO space to help clients leverage growth opportunities.

Required Skills

• 5+ years of selling HR Solutions.
• Specific experience with channel‑based selling strongly preferred.
• Experience with Professional Employer Organizations and/or Payroll Service Bureaus strongly preferred.
• Proven ability to consistently meet and exceed assigned sales objectives.
• Proven ability to create, execute, and manage sales and marketing programs to generate revenue.
• Strong balance of technical, analytical, and interpersonal skills.
• Strategic thinker with the ability to analyze trends and make informed decisions.
• Ability to operate in a dynamic, growth‑oriented environment with a desire to assist in developing strategies and processes.
• Strong MS Office skills including MS Word, Excel, and PowerPoint.

PrismHR is a fast‑paced SaaS company which provides customers with a cloud‑based payroll process software application. PrismHR also provides professional services, including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program / Affimative Action Plan

We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We are not just checking a box; we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under‑represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affimative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (including pregnancy, childbirth, breastfeeding, related medical conditions, gender identity or expression), race, color, religion (including religious dress practices and grooming practices), sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co‑workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

Accommodations

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: [e-mail]. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow‑up response.