Client Growth Manager

GreenSky®; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k retirement benefits

Paid time off

Paid holidays

Paid personal/sick time

Job summary

GreenSky, LLC, headquartered in Atlanta, is a leading technology company powering commerce at the point of sale for a growing ecosystem of merchants, consumers, and banks. GreenSky’s scalable platform enables merchants to offer frictionless promotional payment options, driving increased sales and faster cash flow.

The Client Growth Manager will oversee a portfolio of merchant partners, focusing on retention, growth, and activation, while delivering best-in-class service and solutions to boost

Qualifications

• BA/BS degree or equivalent in business or related field.
• 5+ years in sales or relationship management with quotas.
• Proven track record of quota attainment.
• Ability to build professional relationships over the telephone.
• Experience in construction or consumer finance is a plus.

Responsibilities

• Retain merchant relationships and promote continued use of GreenSky’s solutions.
• Grow merchant portfolio by increasing use of GreenSky’s financing solutions.
• Provide initial orientation, training, and creative sales initiatives.
• Activate new merchant partners and drive initial activity.
• Provide timely merchant support including pricing, underwriting, and answering questions.

Skills

Relationship management

Account development

Phone-based sales

Problem solving

Time management

Education

BA/BS degree or equivalent

Tools

Salesforce.com

Job description

GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale® for a growing ecosystem of merchants, consumers, and banks. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky® Program is operated on behalf of, and financing is offered and made by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to offer loans to primarily super-prime and prime consumers nationwide. Since GreenSky's inception, nearly 6 million consumers have financed more than $60 billion of commerce using GreenSky’s real time “apply and buy” technology.

Position:

Position Overview:

The Client Growth Manager (CGM) is a key member of GreenSky’s sales organization and is responsible for the overall productivity and revenue generation of an assigned portfolio of merchant partners.

GreenSky is focused on helping our merchant partners to grow their business, and so the success of the CGM will be measured by the ability to successfully:

• Retain – Promote continued use of GreenSky’s solutions through best-in-class service and
• support.
• Grow- Drive use of GreenSky’s solutions by identifying and solving merchant financing challenges.
• Activate- Ensure new merchant partners are introduced to and actively leverage GreenSky’s
• solutions.

Duties & Responsibilities:

• Account Retention- Proactively engage in activities to prevent merchant attrition or reduced use of GreenSky’s financing solutions.
• Account Growth- Drive increased consumer loan volume within an assigned merchant portfolio by growing use of GreenSky’s solutions with both established and underperforming merchants.
• Activities will include, but are not limited to, initial merchant orientation, ongoing training of all relevant merchant personnel, and creative sales generation initiatives.
• Account Activation- Initiate prioritized outreach to target merchants to establish a commitment to a relationship with GreenSky and to drive initial account activity.
• Merchant Support- Provide timely support to assigned merchants to develop loyalty and ensure a great customer experience, including processing pricing requests, assisting with consumer underwriting requests, and responding to merchant questions.

Required Skills/Qualifications:

• BA/BS degree or similar
• 5+ years sales and/or relationship management experience; preferably in channel sales
• Proven track record of success in a quota bearing position.
• Ability to identify problems and provide compelling solutions to a variety of merchant needs.
• Ability to develop professional relationships over the telephone.
• Proficiency with Salesforce.com
• Experience in construction or consumer finance is a plus.
• Availability to work outside of normal hours and interact with clients on Pacific Standard Time (PST) as needed.

The base salary for this role ranges from $X per year to $X per year + monthly commission. Compensation will be determined by several factors, including relevant knowledge, skills, and experience. This role is also eligible to receive a full suite of medical, dental, vision, disability insurance, life insurance, 401k retirement benefits, paid time off, paid holidays, and paid personal/sick time. For further details, please visit https://www.greensky.com/benefits.

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.