Client Growth & Banking Advisor

Bank of America; Glendale (CA); On-site; USD 38,000 - 58,000; Full time

Job summary

Bank of America in Glendale, CA seeks an in-person Teller to engage clients in the lobby, educate on self-service resources (mobile/online banking, ATM), and conduct cash transactions accurately. You’ll connect clients with solutions to meet financial goals while following bank processes and regulatory requirements.

The role uses deep client conversations to understand needs, build relationships, and grow the branch’s business, including cash handling and proactive outreach.

Qualifications

• Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance
• Bachelor’s degree is preferred; experience in financial services a plus.
• Experience in financial services and knowledge of financial services industry, products and solutions

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Glendale, CA seeks an in-person Teller to engage clients in the lobby, educate on self-service resources (mobile/online banking, ATM), and conduct cash transactions accurately. You’ll connect clients with solutions to meet financial goals while following bank processes and regulatory requirements.

The role uses deep client conversations to understand needs, build relationships, and grow the branch’s business, including cash handling and proactive outreach.