Client-Forward Personal Banker - Relationship & Sales

Washington Trust Bank; Spokane Valley (WA); Hybride; USD 42 000 - 56 000; Plein temps

Résumé du poste

Washington Trust Bank seeks a Personal Banker to build strong client relationships, serve as a point-of-sale expert for deposits and lending products, and contribute to sales strategies and service excellence. You will gain training on the bank’s products and compliance while supporting internal and external clients.

The role emphasizes customer service, product knowledge, and team collaboration in a retail banking setting, with standard branch hours and on-site work in Spokane Valley, WA.

Qualifications

• Excellent written and verbal communication with clients, co-workers, and management.
• Ability to listen and ask appropriate questions to best serve the client.
• High proficiency with Microsoft Office and standard banking software.

Responsabilités

• Establishes and maintains effective client relationships, delivering accurate, timely service.
• Offers product opportunities and cross-sells bank products through needs-based conversations.
• Engages with clients in person and by phone to present banking services and generate leads.
• Performs branch administrative tasks and supports team goals while adhering to policies.

Connaissances

Communication

Listening to clients

Interpersonal skills

Microsoft Office

Multi-tasking

Description du poste

Washington Trust Bank seeks a Personal Banker to build strong client relationships, serve as a point-of-sale expert for deposits and lending products, and contribute to sales strategies and service excellence. You will gain training on the bank’s products and compliance while supporting internal and external clients.

The role emphasizes customer service, product knowledge, and team collaboration in a retail banking setting, with standard branch hours and on-site work in Spokane Valley, WA.