Client-Focused Personal Banker — Training & Growth

Washington Trust Bank Careers; Garden City (ID); Sur place; USD 28 000 - 37 000; Plein temps

Avantages offerts par ce poste

Health benefits

Retirement plan

Work/Life benefits

Résumé du poste

Washington Trust Bank in Boise, Idaho, is seeking a Personal Banker to build client relationships and serve as a point-of-sale expert for deposit and lending products. You will engage in individual and team sales strategies, receive comprehensive training, and develop service and regulatory knowledge to support clients.

Schedule: Monday-Thursday 8:15am - 5:15pm, Fridays 8:15am - 6:15pm; schedule may vary, must be flexible; regular attendance required.

Qualifications

• Excellent written and verbal communication and interpersonal skills with clients, co-workers and management, building appropriate rapport at all levels.
• Ability to listen and ask appropriate questions to best serve the client.
• Flexible and adaptable to change.
• Strong ability to prioritize and handle multiple tasks with accurate attention to detail.
• Strong problem solving and decision-making skills, using logic to solve problems with effective solutions.
• High degree of PC based technical skills, including proficiency with Microsoft Suite of products and other necessary applications.
• Required to maintain the security and confidentiality of Bank and client information.
• May be required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS).

Responsabilités

• Establishes and maintains effective relationships with clients, gaining their trust and respect by providing accurate and timely service and information.
• Provides product opportunities to clients using proactive selling techniques; efficiently and accurately opens all branch-related products.
• Maintains current knowledge of Retail Banking products to identify and resolve clients’ needs.
• Introduce and cross-sell new and existing bank products by identifying client needs through thoughtful, needs-based conversations.
• Engage with clients both over the phone and in person as they walk into the branch, identifying opportunities to present products and services that meet their needs.

Connaissances

Client relationships

Sales techniques

Communication skills

Regulatory knowledge

Product knowledge

Description du poste

Washington Trust Bank in Boise, Idaho, is seeking a Personal Banker to build client relationships and serve as a point-of-sale expert for deposit and lending products. You will engage in individual and team sales strategies, receive comprehensive training, and develop service and regulatory knowledge to support clients.

Schedule: Monday-Thursday 8:15am - 5:15pm, Fridays 8:15am - 6:15pm; schedule may vary, must be flexible; regular attendance required.