Client-Focused Teller: Elevate Financial Wellness & Service

KeyBank; Cleveland (OH); On-site; USD 24,796 - 31,795; Full time

Benefits offered by this job

Base hourly rate of $18.00 - $23.08

Incentive compensation based on performance

Job summary

A leading financial institution in Cleveland is looking for a Teller who will provide exceptional service to clients by managing account transactions and resolving service issues. This role requires a strong client service background, cash handling experience, and the ability to promote financial wellness. The Teller will work in an in-person branch setting to assist clients with their financial goals while ensuring compliance and security procedures are followed. A competitive hourly pay and benefits are included.

Qualifications

• High School Diploma, GED, or equivalent business experience required.
• Experience in a client service role and experienced in cash handling required.
• General understanding of PC with Windows applications required.

Responsibilities

• Provide excellent client service in-person by assisting with account transactions.
• Identify and resolve client servicing issues effectively.
• Assist clients in achieving their financial goals using financial wellness tools.

Skills

Client service experience

Cash handling

Time management

Sales and service skills

Financial wellness education

Education

High School Diploma or GED

Tools

PC with Windows applications

Job description

A leading financial institution in Cleveland is looking for a Teller who will provide exceptional service to clients by managing account transactions and resolving service issues. This role requires a strong client service background, cash handling experience, and the ability to promote financial wellness. The Teller will work in an in-person branch setting to assist clients with their financial goals while ensuring compliance and security procedures are followed. A competitive hourly pay and benefits are included.