Part-Time Teller: Elevate Client Banking & Wellness

KeyBank; Parma (OH); On-site; USD 51,577,000 - 66,133,000; Full time

Job summary

KeyBank in Parma, OH is seeking a Teller to provide exceptional in-person client service, handle transactions accurately, and resolve servicing issues. You will listen for financial wellness opportunities and smoothly transition clients to a Banker for deeper planning.

This role emphasizes compliance, teamwork, and daily cash management, with Saturday shifts as needed. The position requires a High School Diploma or equivalent, prior client service and cash handling experience, and familiarity

Qualifications

• High School Diploma, GED or equivalent business experience required.
• Experience in client service and cash handling is required.
• Familiarity with Windows-based applications and calculator is required.

Responsibilities

• Provide in-person teller service with accuracy and compliance.
• Identify client needs and escalate to Banker for financial wellness conversations.
• Process deposits, withdrawals, and balance cash drawer per guidelines.
• Maintain knowledge of product guides, fees and policies.
• Support team through morning huddles and end-of-day debriefs.
• Adhere to security procedures and regulatory requirements.

Skills

Client service

Cash handling

Windows applications

Sales and service

Financial wellness guidance

Time management

Accuracy in processing

Fraud prevention awareness

Team collaboration

Education

High School Diploma or GED

Tools

Windows PC

Calculator

Job description

KeyBank in Parma, OH is seeking a Teller to provide exceptional in-person client service, handle transactions accurately, and resolve servicing issues. You will listen for financial wellness opportunities and smoothly transition clients to a Banker for deeper planning.

This role emphasizes compliance, teamwork, and daily cash management, with Saturday shifts as needed. The position requires a High School Diploma or equivalent, prior client service and cash handling experience, and familiarity