Client-Focused Teller & Banking Specialist

First Interstate Properties, Ltd.; Rapid City (SD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Generous PTO + federal holidays

Child Care Assistance Program

Exercise reimbursement program

Job summary

First Interstate Properties, Ltd. is seeking a Teller to handle daily teller transactions in lobby and drive-up locations, delivering outstanding client service and building client relationships with opportunities for other business lines.

The role requires handling deposits and payments, answering client inquiries, and processing various banking transactions while maintaining confidentiality and accuracy. Training and team collaboration are emphasized, with variable hours based on scheduling

Qualifications

• High School Diploma or GED required.
• Experience in a cash handling role preferred.
• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

Responsibilities

• Provides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answers clients’ questions in person and over the telephone.
• Processes additional transactions as needed, including preparing currency transaction reports.
• Identifies basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Processes consumer credit card applications.
• Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Complies with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhances job knowledge by attending training sessions.
• Contributes to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrates basic product knowledge and proficiency with client-facing systems.
• Completes work accurately with minimal errors.
• Participates in volunteer activities.
• Performs other duties as assigned.

Skills

Confidential information handling

Mathematical aptitude

Written and verbal communication

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

First Interstate Properties, Ltd. is seeking a Teller to handle daily teller transactions in lobby and drive-up locations, delivering outstanding client service and building client relationships with opportunities for other business lines.

The role requires handling deposits and payments, answering client inquiries, and processing various banking transactions while maintaining confidentiality and accuracy. Training and team collaboration are emphasized, with variable hours based on scheduling