Client-Focused Security Officer

Harvard Protection Services; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services is seeking Security Officers to deliver professional customer-focused security and life safety services for people and property. The role emphasizes a visible presence, vigilant monitoring, and courteous interaction with clients and guests.

Officers will patrol on foot or by vehicle, respond to alarms, and document incidents with timely reports. The position pays hourly and offers comprehensive benefits, with weekend scheduling noted.

Qualifications

• State or municipality mandated security officer licenses - PERC Card and 20 Hour Security Training Certificate.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

Skills

PERC Card

20 Hour Security Training

Reliable transportation

Interpersonal communication

Log entries and incident reporting

Job description

Harvard Protection Services is seeking Security Officers to deliver professional customer-focused security and life safety services for people and property. The role emphasizes a visible presence, vigilant monitoring, and courteous interaction with clients and guests.

Officers will patrol on foot or by vehicle, respond to alarms, and document incidents with timely reports. The position pays hourly and offers comprehensive benefits, with weekend scheduling noted.