Hospitality Security Officer — Customer‑Focused & Safe

Harvard Protection Services, LLC.; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Competitive hourly pay rate

Job summary

Harvard Protection Services, LLC. is seeking Security Officers to deliver professional customer-focused security and life safety services for people and property.

The role requires maintaining a professional demeanor, visible presence, monitoring for suspicious activity, and ensuring safety and compliance at the assigned site. Responsibilities include greeting visitors, answering phones, controlling access, patrolling, documenting incidents, and adhering to emergency procedures.

Qualifications

• State or municipality mandated security officer licenses.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

Education

Minimum High School Diploma, GED or the equivalent

Job description

Harvard Protection Services, LLC. is seeking Security Officers to deliver professional customer-focused security and life safety services for people and property.

The role requires maintaining a professional demeanor, visible presence, monitoring for suspicious activity, and ensuring safety and compliance at the assigned site. Responsibilities include greeting visitors, answering phones, controlling access, patrolling, documenting incidents, and adhering to emergency procedures.