Engaged Security Officer | Life-Safety & Customer Care

Harvard Maintenance, Inc; Newark (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

health & welfare

dental

vision

sick leave

vacation

401K enrollment benefit opportunities

Job summary

Harvard Protection Services seeks Security Officers to provide professional customer-focused security and life safety at client sites. Officers maintain a visible presence, greet visitors, monitor alarms, and prepare incident reports to protect people and property.

The role requires a HS diploma or GED, an active security guard license, reliable transportation, and strong communication. Compensation is hourly, with benefits including health, dental, vision, and 401K; schedule varies.

Qualifications

• State or municipality mandated security officer licenses
• Minimum High School Diploma, GED or the equivalent
• Must have a security guard license or be able to obtain one within an acceptable period
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills and neat and professional appearance
• Write routine correspondence, to include log entries and incident reporting
• Previous contract security, law enforcement, military, customer service experience helpful

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed
• The essential duties and responsibilities may differ by customer location assigned

Skills

Interpersonal communication

Professional appearance

Log entry writing

Incident reporting

Customer service experience

Education

High School Diploma or GED

Security officer license required

Job description

Harvard Protection Services seeks Security Officers to provide professional customer-focused security and life safety at client sites. Officers maintain a visible presence, greet visitors, monitor alarms, and prepare incident reports to protect people and property.

The role requires a HS diploma or GED, an active security guard license, reliable transportation, and strong communication. Compensation is hourly, with benefits including health, dental, vision, and 401K; schedule varies.