Sales Associate - Charlotte Premium Outlet

Brobston Group; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Brobston Group at the Charlotte Premium Outlet is seeking a motivated retail professional to drive sales and deliver an exceptional client experience through personalized styling and proactive follow-up. You will build client relationships, capture data, and guide customers through an elevated shopping journey while supporting store operations, stock, and teamwork.

Ideal candidates bring at least 1 year in retail or customer service, strong communication, and flexibility to work evenings,

Qualifications

• At least 1 year of experience in retail, sales, or a related customer-service role.
• Experience generating sales and developing client relationships.
• Strong communication, organization, follow-up, and time-management skills.
• Computer skills, including point-of-sale systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Achieve or exceed individual and store sales goals and commercial KPIs.
• Provide welcoming, knowledgeable service and guide clients through an elevated shopping experience.
• Build client relationships, capture client data, and follow up on sales, events, and inquiries.
• Maintain organized sales-floor and stockroom areas and collaborate with store colleagues.

Skills

Communication

Organization

Time management

Customer service

Flexibility

Tools

Point-of-Sale systems

Microsoft Office

Job description

Summary

Drive sales and deliver an exceptional client experience at the Charlotte Premium Outlet store. Build client relationships through personalized styling, product knowledge, and thoughtful follow-up while supporting store operations.

Responsibilities

• Achieve or exceed individual and store sales goals and commercial KPIs.
• Provide welcoming, knowledgeable service and guide clients through an elevated shopping experience.
• Build client relationships, capture client data, and follow up on sales, events, and inquiries.
• Maintain organized sales-floor and stockroom areas and collaborate with store colleagues.

Requirements

• At least 1 year of experience in retail, sales, or a related customer-service role.
• Experience generating sales and developing client relationships.
• Strong communication, organization, follow-up, and time-management skills.
• Computer skills, including point-of-sale systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.