Client-Centric Relationship Banker

Bank of America; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Charlotte, NC is seeking a customer-focused teammate to engage clients in the lobby, educate them on self-service options, and help process transactions.

In this 40-hour per week role, you will handle cash, build relationships to meet financial needs, and collaborate with specialists to connect clients to the right solutions.

You should be a proactive self-starter with excellent communication, able to work weekends or extended hours as required.

Qualifications

• Excellent customer service and communication skills.
• Ability to learn and adapt to new technology platforms.
• Willing to work weekends/extended hours as needed.
• Experience with cash handling is a plus.

Responsibilities

• Engage clients in lobby and educate on self-service options.
• Process cash transactions accurately and efficiently.
• Build relationships to meet financial needs.
• Manage center traffic, appointments, and outbound calls.

Skills

Customer Focus

Communication

Relationship Building

Problem Solving

Adaptability

Time Management

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Bank of America in Charlotte, NC is seeking a customer-focused teammate to engage clients in the lobby, educate them on self-service options, and help process transactions.

In this 40-hour per week role, you will handle cash, build relationships to meet financial needs, and collaborate with specialists to connect clients to the right solutions.

You should be a proactive self-starter with excellent communication, able to work weekends or extended hours as required.