Client-Focused Relationship Banker

JP Morgan Chase; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking a Relationship Banker to represent our brand in a Chase Branch, delivering warm, expert service while leveraging digital tools to meet clients’ financial needs. You will build and maintain meaningful client relationships and provide thoughtful financial solutions.

The role requires strong sales and communication skills, the ability to work with a team of specialists, and a commitment to compliance and excellent customer experience.

Qualifications

• 1+ year of sales experience in retail banking or related industries with proven success in establishing new clients and delivering results.

Responsibilities

• Put clients first and exceed their expectations by delivering attentive, friendly service.
• Manage assigned clients and meet with them in person or by phone to build relationships and tailor recommendations.
• Communicate clearly to understand clients' needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs to help with banking needs.
• Learn products, services and procedures to consult on banking solutions and connect clients to specialists.
• Adhere to policies and regulatory banking requirements.

Skills

Sales experience

Relationship building

Communication skills

Compliance awareness

High school diploma

Licensing in progress

Education

High school diploma

SIE exam

FINRA Series 6

State registration

Life license (required)

Bachelor’s degree (preferred)

Job description

Chase is seeking a Relationship Banker to represent our brand in a Chase Branch, delivering warm, expert service while leveraging digital tools to meet clients’ financial needs. You will build and maintain meaningful client relationships and provide thoughtful financial solutions.

The role requires strong sales and communication skills, the ability to work with a team of specialists, and a commitment to compliance and excellent customer experience.