Client-Focused Project Coordinator

DSV Air & Sea Inc.; Whitestown (IN); On-site; USD 20,000 - 21,000; Full time

Job summary

DSV Air & Sea Inc. in Whitestown, USA is seeking a Project Coordinator/Customer Service Agent to deliver exceptional service, input orders, and manage shipping data. The role emphasizes accurate data entry, timely order processing, and strong communication with customers and internal teams.

The position requires at least 1 year in customer service, a high school diploma or GED, and the ability to work in warehouse conditions. Excellent MS Office and WMS skills are beneficial.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service-related capacity.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Generate related paperwork and information for customer work orders.
• Verify receiving/shipping documents for accuracy.
• Maintain data entry accuracy for orders, shipments, and inventories.
• Greet customers and handle inquiries and complaints.
• Answer phones, route calls, and assist visitors.

Skills

Customer service

Data entry

MS Office

WMS

Attention to detail

Communication skills

Multitasking

English proficiency

Education

High school diploma or GED

Tools

WMS functions

MS Office

Job description

DSV Air & Sea Inc. in Whitestown, USA is seeking a Project Coordinator/Customer Service Agent to deliver exceptional service, input orders, and manage shipping data. The role emphasizes accurate data entry, timely order processing, and strong communication with customers and internal teams.

The position requires at least 1 year in customer service, a high school diploma or GED, and the ability to work in warehouse conditions. Excellent MS Office and WMS skills are beneficial.