Client-Focused Personal Lines Account Manager

Summit Bridge Partners; Andover (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

15 days PTO

Comprehensive benefits package

14 paid holidays

Bonus and commission incentives

Onsite schedule

Job summary

A community-oriented agency in Andover is seeking an outgoing Personal Lines Customer Service Representative. You will serve as the first point of contact for clients, processing transactions and providing exceptional service in a supportive, fun environment. A valid Personal Lines P&C license and at least two years of agency experience are required. The agency offers a competitive salary with bonus incentives, comprehensive benefits, and a positive workplace culture.

Qualifications

• Active Personal Lines P&C license – REQUIRED.
• At least 2 years of experience in an agency setting.
• Strong multitasking and follow-through abilities.

Responsibilities

• Greet clients in person and over the phone, ensuring a welcoming experience.
• Process customer policy changes and premium payments promptly.
• Follow up with clients to confirm satisfaction and address questions.

Skills

Customer Service Expertise

Communication Skills

Multitasking Ability

Relationship Building

Job description

A community-oriented agency in Andover is seeking an outgoing Personal Lines Customer Service Representative. You will serve as the first point of contact for clients, processing transactions and providing exceptional service in a supportive, fun environment. A valid Personal Lines P&C license and at least two years of agency experience are required. The agency offers a competitive salary with bonus incentives, comprehensive benefits, and a positive workplace culture.