Client-Focused Personal Injury Paralegal

DeMayo Law Offices, LLP; Charlotte (NC); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Base life insurance paid by the firm +

Short and long-term disability paid by

401(k) with match

PTO, holidays, and volunteer time off

Education and gym reimbursement

Job summary

DeMayo Law Offices, LLP is seeking an experienced Personal Injury Paralegal to communicate with clients, monitor medical treatment, and move cases forward promptly. This role serves as the primary contact for clients and supports attorneys throughout the case lifecycle.

The ideal candidate will have at least 2 years of PI paralegal experience, strong organizational and communication skills, and knowledge of insurance coverages.

Qualifications

• Bachelor's degree preferred; however, a combination of education, certifications and experience may be considered.
• Minimum of 2 years of experience handling plaintiff's personal injury cases as a paralegal required
• Paralegal certification or associate degree in Paralegal Studies strongly preferred
• Exceptional organizational skills and the ability to prioritize work to ensure job responsibilities are completed
• Outstanding communication skills & the ability to quickly build rapport with your assigned clients, insurance adjusters, medical providers, and attorneys
• Strong understanding of insurance coverages required
• Bilingual (Spanish) is preferred

Responsibilities

• Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations
• Providing accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc.
• Managing client cases to include identifying and confirming insurance coverages, communication with adjusters, obtaining medical records and bills, confirming client information, lost wages, health insurance, etc., and making medical referrals as needed
• Summarizing medical records
• Preparing demand package for attorney review prior to submission to the insurance company
• Handling a high volume of cases, ensuring cases move through the process in a timely manner, while ensuring exceptional client service

Skills

Organizational skills

Communication skills

Bilingual Spanish

Education

Bachelor's degree preferred

Paralegal certification or associate degree

Job description

DeMayo Law Offices, LLP is seeking an experienced Personal Injury Paralegal to communicate with clients, monitor medical treatment, and move cases forward promptly. This role serves as the primary contact for clients and supports attorneys throughout the case lifecycle.

The ideal candidate will have at least 2 years of PI paralegal experience, strong organizational and communication skills, and knowledge of insurance coverages.