Client-Focused Insurance Support Specialist

The Juris Agency; Lemont (IL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Team Lunches

Weekly Production Contests

Yearly Bonus

Job summary

Jonathan Meeks Agency in Lemont, IL is seeking an Insurance Customer Service Representative to be the first point of contact for policyholders, answering questions and guiding clients through policy details. You will handle inquiries, assist with the claims process, and ensure accurate record-keeping.

We value growth and teamwork, offering a supportive environment, ongoing training, evenings off, and a range of benefits including health, dental, and vision insurance, PTO, and the opportunity to

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• Experience in insurance customer service is advantageous.
• Willingness to obtain an insurance license within a specified time frame.

Responsibilities

• Respond to inquiries from policyholders promptly and accurately.
• Guide clients through policy details and coverage options.
• Provide guidance and support in navigating the claims process.
• Keep thorough records of all client interactions.
• Stay informed on new insurance products and services.
• Gather and relay client feedback to improve service.

Skills

Customer service

Communication skills

Problem solving

Tech-savvy

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

MS Office

Job description

Jonathan Meeks Agency in Lemont, IL is seeking an Insurance Customer Service Representative to be the first point of contact for policyholders, answering questions and guiding clients through policy details. You will handle inquiries, assist with the claims process, and ensure accurate record-keeping.

We value growth and teamwork, offering a supportive environment, ongoing training, evenings off, and a range of benefits including health, dental, and vision insurance, PTO, and the opportunity to