Client-Driven Insurance Accounts Associate

Michelle Kerfin - State Farm Agent; Homer Glen (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Michelle Kerfin - State Farm Agent is looking for an Account Associate to enhance daily business operations and customer satisfaction. In this role, you'll manage customer accounts, assist with inquiries, and process insurance claims while maintaining strong customer relations.

The ideal candidate will have excellent organizational, customer service, and communication skills, preferably with prior experience in the insurance industry. Join us for an opportunity to grow within the agency and positively impact the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Michelle Kerfin - State Farm Agent is looking for an Account Associate to enhance daily business operations and customer satisfaction. In this role, you'll manage customer accounts, assist with inquiries, and process insurance claims while maintaining strong customer relations.

The ideal candidate will have excellent organizational, customer service, and communication skills, preferably with prior experience in the insurance industry. Join us for an opportunity to grow within the agency and positively impact the community.