Client-Focused Financial Service Associate

LPL Financial LLC; Tempe (AZ); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Volunteer time off

Job summary

LPL Financial is seeking a Financial Service Professional in Tempe, AZ, to deliver world-class service to Advisors and their Investors. The role starts with a comprehensive training program, including SIE exam preparation, then moves to a client-facing position with ongoing collaboration.

You will handle 25–30 inbound contacts daily, resolve routine and complex inquiries, and work across internal teams to provide accurate solutions.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Securities Industry Essentials (SIE) license within 60 days.
• 0–2 years in a client-facing, service-oriented role.
• Ability to work 8 AM–8 PM EST, Monday–Friday.
• In-person training for 4–5 months.

Responsibilities

• Serve as first point of contact for Advisors and Investors, handling 25–30 inbound inquiries daily.
• Provide stellar World-Class service and resolve issues with critical thinking.
• Research and navigate databases to provide accurate solutions.
• Collaborate with internal teams to ensure efficient resolutions.
• Onboard to a team after training to support client needs.

Skills

Empathy

Problem-solving

Written and verbal communication

Team collaboration

Initiative

Education

Bachelor’s degree or equivalent education and experience

Job description

LPL Financial is seeking a Financial Service Professional in Tempe, AZ, to deliver world-class service to Advisors and their Investors. The role starts with a comprehensive training program, including SIE exam preparation, then moves to a client-facing position with ongoing collaboration.

You will handle 25–30 inbound contacts daily, resolve routine and complex inquiries, and work across internal teams to provide accurate solutions.