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Benefits offered by this job
401(k) matching
Performance bonuses
Paid time off
Health insurance
Job summary
A local insurance agency in Kerrville is seeking a Customer Service Representative to maintain strong customer relationships. The role involves servicing existing clients, updating policies, answering inquiries, and working with new clients. Candidates should have at least two years of experience in insurance and a Bachelor's degree, with strong communication and customer service skills. This full-time position offers competitive pay and various employee benefits.
Qualifications
Hold the insurance license required by Texas.
Minimum of two years of insurance account management experience.
Strong knowledge of insurance products and usages.
Responsibilities
Maintain customer relationships through inquiries and concerns.
Provide service related to updating policies and claims.
Collaborate with team members and mentor staff.
Skills
Customer focus
Strong communication skills
Detail-oriented
Time management
Education
Bachelor's Degree or equivalent work experience
Tools
Agency management systems
Rating tools
Job description
A local insurance agency in Kerrville is seeking a Customer Service Representative to maintain strong customer relationships. The role involves servicing existing clients, updating policies, answering inquiries, and working with new clients. Candidates should have at least two years of experience in insurance and a Bachelor's degree, with strong communication and customer service skills. This full-time position offers competitive pay and various employee benefits.