Client-Focused Claims Support Specialist

Global Excel Management Inc.; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Global Excel Management Inc. is seeking a candidate to provide essential support in the claims process, ensuring client expectations are met. Responsibilities include communication with clients and providers to gather necessary information for claims.

The ideal candidate will have a post-secondary education and at least two years of experience in customer service. Excellent communication skills and knowledge of healthcare services are crucial for this role.

Qualifications

• Minimum of two years of work experience in customer service or telecommunications.
• Excellent verbal and written communication skills in English.

Responsibilities

• Provide support to the claims process and meet corporate client expectations.
• Communicate with providers and clients for claim processing.
• Manage network-specific tasks and support a diverse client portfolio.

Skills

Knowledge of international healthcare services

Customer experience principles

Microsoft suite proficiency

Organizational and multitasking ability

Interpersonal skills

Effective communication skills

Education

Post-Secondary Education or equivalent

Job description

Global Excel Management Inc. is seeking a candidate to provide essential support in the claims process, ensuring client expectations are met. Responsibilities include communication with clients and providers to gather necessary information for claims.

The ideal candidate will have a post-secondary education and at least two years of experience in customer service. Excellent communication skills and knowledge of healthcare services are crucial for this role.